The University Hospital Hamburg-Eppendorf (UKE) is on its way to becoming a digital hospital with its electronic patient record. It was the first university hospital in Europe to implement an extensively available hospital information system (HIS). The goal is not merely to save paper, but to provide the data, needed to treat patients, exactly where it is needed.

Challenge: Increase in efficiency with the highest possible patient safety

Markumar or Mevinacor? One agent dilutes the blood and can lead to haemorrhage in the case of overdose, the other reduces cholesterol levels. A mix-up can be dangerous – but it is not impossible, if for example the prescription was handwritten by the doctor or issued under time constraints. However, not only was the creation of the technical prerequisites for a completely paperless work environment needed, but also the establishment and implementation of the system in everyday hospital life.

Solution: Knowledge – Research – Healing – through networked competence

There are no more handwritten orders in the UKE. The centrally stored data in the electronic patient records, protected by a strictly regulated and certified safety system, have since been accessible by the treating physicians and nurses at any time and from any location within the hospital. The patient’s name, medical history, as well as their drug prescription can be obtained from mobile terminals. The UKE’s pharmacy is also closely involved. 12,000 single doses are packaged there daily in small individual bags via a computer-controlled system. The human-machine-assisted drug administration has reduced the error rate to almost zero.

To build these IT solutions, the UKE collaborated closely with leading IT firms. The electronic patient record is primarily based on solutions by the American firm Cerner, and in the field of medication there is a partnership with ID-Berlin. In addition, important information from the electronic patient record can also be digitally transmitted to cooperating registered doctors, subject to patient approval. A Hamburg flagship project that combines the industry with its value chain, and intelligently connects the players within the health care industry.

Potential: Digital hospital in sight – Development of further e-Health solutions

The Hamburg UKE is thus a model for the whole world on how the use of innovative technology can increase the effectiveness and efficiency of healthcare provision. Patient safety increases; health costs decrease. The model sets a precedent: In 2016, the Asklepios Kliniken Hamburg GmbH announced that it also wishes to implement electronic records. They are the basis for further solutions in the eHealth sector. With the “Law on Secure Digital Communication and Applications in the Health Care System”, legislators have created the conditions for the exchange of digital data between doctors and hospitals from 2018 onwards.

eHealth (UKE)
in Numbers

Deviations in medication administration
Introduction and implementation
Stufe 7
Highest level EMRAM-Awards

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